If you have returned the item through swift post, please take a picture from the receipt of the post and send it to this telegram address: @Diaco_orders
If you live in Tehran, contact Diaco for receiving messages in order to return the orders.
Return your package to this address: 54, next to the Oruji alley, 16 Azar Road, Keshvarz Boulevard, Tehran.
How the cost of returning would be examined?
If the technical problems and mismatches, and physical discrepancies or damages are confirmed by Diaco’s specialist, Diaco would be responsible for the cost of their return.
In order to transfer the cost of the return to the customers’ bank account, the post office bill with its stamp should be sent to the Diaco. Also, take a picture of the post receipt and send it to this telegram address: @Diaco_orders
If the specified problems are not confirmed, the customer would be responsible for the cost of its returning and its re-deliverance.